After spending two weeks in a hotel, in March, client and her husband came to NSLAC seeking assistance. For months, client asked her landlord to check a stain in the ceiling of her apartment, a leak in the kitchen, and mold issues in the bathroom, however, the landlord declined to make repairs, advising that he was waiting for further damage hoping that the insurance company would pay for a more comprehensive restoration of the property. One day, after they returned from work, client found pieces of the ceiling on the floor of the apartment and a big hole in the ceiling; they called the village inspector who condemned the apartment and requested the landlord fix the damage. At that moment client and her family were forced to move due to the inhabitability of the property caused by water damage and mold. For months client waited to receive the security deposit back and reimbursement for all the expenses they incurred while living in a hotel, but the landlord again declined to return the deposit to client. After a few months, NSLAC staff and volunteer attorneys Ron Futterman and Tracy Baade helped client to obtain the full amount of the security deposit and reimbursement of expenses related to their tenancy.

Client contacted NSLAC looking for assistance to get his $1700 security deposit back. After only a few months renting, client decided to leave the apartment because he was not able to afford the amount of rent he was paying; client talked to the landlord and he agree to let client moved out, reassuring him he was going to received his deposit later. Client moved with his wife and his daughter to a new apartment; for months client waited to receive the security deposit back, but landlord never return the deposit to client. After almost a year after moving out, NSLAC staff and volunteer attorney Steve Miller helped client contacting the landlord and getting his security deposit back.